All Counties Property Group

Legal

Privacy Policy

Last updated: 27 Apr 2026

All Counties Property Group Ltd ("ACPG", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and share personal data when you use our website, contact us, sign up for updates, or otherwise engage with us in connection with agent, investor, developer, partner, supplier, or other business development enquiries.

Who we are

All Counties Property Group Ltd is a company registered in England and Wales with company number 16664082.

Registered office: 167-169 Great Portland Street, London, England, W1W 5PF.

For the purposes of UK data protection law, ACPG is the data controller of your personal data.

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at: [email protected].

The personal data we collect

We may collect and process the following personal data:

  • your name
  • email address
  • phone number
  • company name
  • county, geographic area, or operating patch
  • investor budget or ticket size
  • LinkedIn profile or website URL
  • the content of messages, enquiries, or other information you choose to provide
  • your marketing preferences, where you choose to opt in

We may also keep records of correspondence, meeting notes, call notes, and relationship management information relating to agents, investors, developers, partners, suppliers, introducers, and other business contacts.

How we collect personal data

We collect personal data directly from you when you:

  • complete a form on our website
  • sign up for updates
  • email, call, or message us
  • provide information to us during meetings, calls, events, or other business discussions

We may also collect limited personal data from other sources, including publicly available sources and third parties such as LinkedIn, company websites, networking events, referrals, introducers, and other business contacts, where relevant to our business development and relationship management activities.

How we use your personal data

We may use your personal data to:

  • respond to your enquiries
  • manage follow-up discussions and business relationships
  • assess and progress agent, investor, developer, partner, supplier, or other commercial enquiries
  • maintain contact records and relationship records in our CRM and internal systems
  • send you updates or marketing communications where you have opted in, or where otherwise permitted by law
  • operate, administer, protect, and improve our business and website
  • comply with legal, regulatory, and compliance obligations
  • establish, exercise, or defend legal claims

Our lawful bases for processing

We process personal data on one or more of the following legal bases:

  • Legitimate interests: to operate, develop, and protect our business, manage relationships, respond to enquiries, maintain contact records, and pursue business development opportunities.
  • Steps prior to contract / contract: where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
  • Consent: where you have chosen to opt in to receive marketing communications or updates.
  • Legal obligation: where we need to process personal data to comply with applicable law, regulation, or lawful requests.

Marketing

We will send you marketing emails or updates only where you have opted in, or where we are otherwise permitted to do so under applicable law.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at [email protected].

We may keep a limited record of your marketing preferences and unsubscribe status so that we can respect your wishes in future.

Sharing your personal data

We do not sell your personal data.

We may share your personal data, where appropriate, with:

  • members of the ACPG team
  • CRM, communications, IT, website hosting, and other service providers who support our business
  • professional advisers, including legal, compliance, and accounting advisers
  • regulators, courts, law enforcement agencies, or public authorities where required by law or where necessary to protect our legal rights

We require service providers processing personal data on our behalf to do so only on our instructions and to keep it secure.

International transfers

Some of our service providers may process personal data outside the UK.

Where this happens, we will take appropriate steps to ensure your personal data remains protected in accordance with UK data protection law, including by using appropriate safeguards where required.

How long we keep personal data

We keep personal data only for as long as necessary for the purposes for which it was collected.

In general:

  • enquiry data is typically kept for up to 24 months after our last meaningful contact, unless a longer period is needed
  • business relationship and contact records may be kept for the duration of the relationship and for a reasonable period afterwards
  • marketing records are kept until you unsubscribe or ask us to stop, and for a limited period afterwards where necessary to maintain suppression records
  • we may keep certain records for longer where required for legal, regulatory, accounting, or dispute-resolution purposes

Cookies and website tracking

Our website may use strictly necessary cookies required for the operation, security, and basic functionality of the site.

We do not intend to use non-essential cookies or similar tracking technologies unless and until appropriate notice and, where required, consent mechanisms are put in place.

If our use of cookies or tracking technologies changes, we will update this Privacy Policy and any relevant cookie notice or consent tools.

Your rights

Subject to applicable law, you may have the right to:

  • request access to the personal data we hold about you
  • ask us to correct inaccurate or incomplete personal data
  • ask us to delete your personal data
  • ask us to restrict the way we process your personal data
  • object to certain types of processing
  • request transfer of your personal data to you or another provider
  • withdraw your consent at any time where we rely on consent

To exercise any of these rights, please contact us at [email protected].

Complaints

If you have any concerns about how we handle your personal data, please contact us first and we will try to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK regulator for data protection matters.

Whether you need to provide personal data

You do not have to provide personal data to us, but if you do not provide information requested in a contact form or enquiry, we may be unable to respond properly or progress discussions with you.

Automated decision-making

We do not use your personal data to make solely automated decisions about you which produce legal or similarly significant effects.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be amended accordingly.